Stay Connected
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Send promotions, offers, stock alerts and discount offers. Reduce customer wait time by using our live agent support or chat bot.
Notifications And Alerts
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Set up campaigns, send new arrival notifications,appointment alerts and flight timing updates.Notify customers whenever their order status changes. Send automated reminders right on time and on the delivery date on their preferred channel.
Multitasking
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Initiate order and booking notification, subscription update, delivery updates what not. Chat Sense offers customer segmentation. Our integrated workflow improves customer support experience results in more satisfied customers.
Reach Target Audience
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Display relevant products from your catalog with WhatsApp through eCommerce API. Integrate your choice of CRM to communicate with your customers. You can enhance and boost your WhatsApp marketing approach and increase consumer engagement by tracking delivery, read, and reply rates.
Understand Your Customer
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Interactive multi and single-product messages allow you present products that fit customer needs. Our SaaS platform offers seamless integration which enables quicker workflows and a streamline communication channel, increasing the productivity of your team and eliminating the need for manual work.
Ready To Use
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Pre-approved templates Instantly launch campaigns choose from our template library - appointment reminders, shipping updates, OTPs, alerts. Chat Sense can greatly improve your customer service skills by offering fast query resolution to regular enquiries, reducing response times, and freeing up your support crew to focus on more complicated issues.
Rich Text Format
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Communication formats make the best of your campaigns by using images, videos, PDFs, CTAs & quick-reply buttons. With Chat Sense you can engage with clients via rich messaging that includes photos, videos, and documents.
Drive growth and elevate customer experience using WhatsApp
- Auto replies and sentiment analysis
- Chat Sense For The Marketing Team
- Auto replies and sentiment analysis
- Auto replies and sentiment analysis
- Chat Sense For The Marketing Team
- Auto replies and sentiment analysis
